Utilities

The City of Moundridge takes great pride in being one of the few Municipalities to supply electric, water and gas to its residents. Being a Municipal Utility we are owned by the City we serve. Our focus is not profit, but to provide service to our customers. Competitive utility rates and system reliability make Moundridge a great place for residents and businesses alike.
 

The City of Moundridge is exempt from the "Cold Weather Rule" established by the Kansas Corporate Commission. K.S.A. 66-131 states "In no event shall such jurisdiction authorize the corporation commission to review, consider, or effect the facilities or rates charged for services or in any way the operation of such municipality owned or operated electric or gas utility with the corporate limits or outside but within 3 miles of the corporate limits of any city, or facilities, or rates charged for services or in any way the operation of facilities or their replacements now owned by any such utility."

Disconnects


The City does take into consideration if the temperature is below freezing, disconnects will not be done until the next day the temperature is above freezing. No notice will be given before disconnects are done. The bulletin board at the City Office has a list of organizations that, at times, will help individuals pay their utility bills. All disconnected accounts paid before 4 p.m. will be charged a $45 reconnect fee. If payment and or contact is made after 4 p.m. but before 8 p.m. there will be a $90 reconnect fee. For the safety of our employees, they will not reconnect services after 8 p.m. If you find out, after 5 p.m., that your power is off please do not call the City Office. Your message will not be answered until 8 the next business day. You may call the Emergency Utility line at 620-345-8800 to talk to the employee on call.

Utility Service Information


  1. At first connection there is a deposit due for services purchased from the City, on all rental properties. If the residence has all services, electric, water, and gas, $100 will be due before utilities can be changed. If water is the only service provided, the deposit will be $20.
  2. The deposit can be made with a check, cash or credit card.
  3. Bills are due and payable by the 25th of the month.
  4. Bills are considered delinquent and late charges, 2% of the current amount due, will be added after the 25th of the month.
  5. Bills not paid by the designated cut-off day are subject to termination.
  6. In order to restore terminated service, a reconnect fee of $45 will be collected, the past due amount is to be paid in full at the time of reconnection.
  7. A fair hearing may be requested at least three business days before the designated cut-off day to make arrangements to satisfy my obligations.
  8. Meters are the property of the City and may not be tapered with, turned off or on, or otherwise abused, subject to termination of service.
  9. It is understood that the City does not guarantee uninterrupted service.
  10. All meters will be available to the meter reader or service man upon request or on a designated reading date. Meters that cannot be read will be subject to estimated billing. If the situation persists because of a locked gate of dogs in the backyard, you may receive a letter requesting that you read your meter each month.
  11. K.S.A. 12-856, Section 1 states that any person residing or occupying a property to which municipal utility serves are provided must pay all fees in full upon vacating the property. The municipality shall not be required to contract with a person if such person has outstanding or unpaid charges for utility services provided by such municipality.